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There are several ways to find out about community resources. You can always call Lifeline by dialing 211 for an up-to-date listing of all resources in Monroe County.
You can also find a comprehensive listing of services in Monroe County at the Fingerlakes 211 System web site: www.211fingerlakes.org. This site is helpful to find out what is available in your community. You can fill in the blanks in the chart below to create a quick-reference list of referral resources for families in your jurisdiction or area.
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| Information & Referral Services | |
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| Monroe County Department of Human & Health Services | |
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Parent Help-Lines or
Hot-lines | |
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| The New York State Office of Children and Family Services has created a website that allows parents to search for child care providers | |
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| The Western NY Child Care Council is a Rochester-based agency that provides comprehensive child care resources, training, and referrals for parents and providers. | |
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| NYS Domestic Violence Hotline Alternatives for Battered Women | |
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1-800-942-6906 /
1-800-942-6908
Spanish Speaking
585-232-7353 | |
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| Emergency Babysitting Service | |
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| Monroe County Department of Health – Maternal/Child Division | |
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| County Mental Health Services | |
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| Mental Health Main Office | |
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| Shelters – for homeless or domestic violence for women | |
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| Community-Based Organizations | |
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| Neighborhood Wellness Centers | |
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| Substance Use Treatment Intake Services | |
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Monroe County Alcohol Hotline
Monroe County Drug Use Hotline | |
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| Counseling Services – individual and family | |
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