There are several ways to find out about community resources. You can always call Lifeline by dialing 211 for an up-to-date listing of all resources in Monroe County.
You can also find a comprehensive listing of services in Monroe County at the Fingerlakes 211 System web site: https://www.211lifeline.org. This site is helpful to find out what is available in your community. You can fill in the blanks in the chart below to create a quick-reference list of referral resources for families in your jurisdiction or area.
|Types of Services||Agency||Contact Information|
|Information & Referral Services||Finger Lakes Region, NY 2-1-1||2-1-1|
|Social Services||Monroe County Department of Human Services||585-753-6000|
|Support for Parents|
|Parent Help-Lines or Hot-Lines||292-BABY||292-BABY (2229) or|
|Child Care Centers||The New York State Office of Children and Family Services has created a website that allows parents to search for child care providers.
The Western NY Child Care Council is a Rochester-based agency that provides comprehensive child care resources, training, and referrals for parents and providers.
|Domestic Violence||NYS Domestic and Sexual Violence Hotline
Alternatives for Battered Women
|Emergency Babysitting Service|
|Parent Aides||Monroe County Department of Public Health – Maternal/Child Division||585-753-5437|
|Parent Education Classes|
|County Mental Health Services||Office of Mental Health||585-753-6047|
|Youth Emergy Services|
|Shelters – for homeless or domestic violence for women|
|Neighborhood Wellness Centers|
|Substance Use Treatment Intake Services||Monroe County Alcohol Hotline
Monroe County Drug Use Hotline
|Mental Health Services|
|Counseling Services – Individual and Family|
|Bivona Child Advocacy Center||www.Bivonacac.org||585-935-7800|