There are several ways to find out about community resources. You can always call Lifeline by dialing 211 for an up-to-date listing of all resources in Monroe County.
You can also find a comprehensive listing of services in Monroe County at the Fingerlakes 211 System web site: https://www.211lifeline.org. This site is helpful to find out what is available in your community. You can fill in the blanks in the chart below to create a quick-reference list of referral resources for families in your jurisdiction or area.
| Types of Services | Agency | Contact Information |
|---|---|---|
| Information & Referral Services | Finger Lakes Region, NY 2-1-1 | 2-1-1 |
| Social Services | Monroe County Department of Human Services | 585-753-6000 |
| Support for Parents | ||
| Parent Help-Lines or Hot-Lines | 292-BABY | 292-BABY (2229) or |
| Drop-in Babysitting | ||
| Child Care Centers | The New York State Office of Children and Family Services has created a website that allows parents to search for child care providers.
The Western NY Child Care Council is a Rochester-based agency that provides comprehensive child care resources, training, and referrals for parents and providers. Others |
http://ocfs.ny.gov/main/childcare/looking.asp
|
| Domestic Violence | NYS Domestic and Sexual Violence Hotline
Alternatives for Battered Women |
1-800-942-6906 / 1-800-942-6908 Spanish Speaking
585-232-7353 |
| Emergency Babysitting Service | ||
| Homemaker Services | ||
| Parent Aides | Monroe County Department of Public Health – Maternal/Child Division | 585-753-5437 |
| Parent Education Classes | ||
| County Mental Health Services | Office of Mental Health | 585-753-6047 |
| Youth Emergy Services | ||
| Food Cupboards | ||
| Shelters – for homeless or domestic violence for women | ||
| Clothing Storehouses | ||
| Church Groups | ||
| Community-Based Organizations | ||
| Neighborhood Wellness Centers | ||
| Substance Use Treatment Intake Services | Monroe County Alcohol Hotline Monroe County Drug Use Hotline |
585-275-0505 |
| Mental Health Services | ||
| Alcoholics Anonymous | ||
| Narcotics Anonymous | ||
| Counseling Services – Individual and Family | ||
| Al-Anon | ||
| Bivona Child Advocacy Center | www.Bivonacac.org | 585-935-7800 |