There are several ways to find out about community resources. You can always call Lifeline by dialing 211 for an up-to-date listing of all resources in Monroe County.
You can also find a comprehensive listing of services in Monroe County at the Fingerlakes 211 System web site: https://www.211lifeline.org. This site is helpful to find out what is available in your community. You can fill in the blanks in the chart below to create a quick-reference list of referral resources for families in your jurisdiction or area.
|Types of Services
|Information & Referral Services
|Finger Lakes Region, NY 2-1-1
|Monroe County Department of Human Services
|Support for Parents
|Parent Help-Lines or Hot-Lines
|292-BABY (2229) or
|Child Care Centers
|The New York State Office of Children and Family Services has created a website that allows parents to search for child care providers.
The Western NY Child Care Council is a Rochester-based agency that provides comprehensive child care resources, training, and referrals for parents and providers.
|NYS Domestic and Sexual Violence Hotline
Alternatives for Battered Women
|Emergency Babysitting Service
|Monroe County Department of Public Health – Maternal/Child Division
|Parent Education Classes
|County Mental Health Services
|Office of Mental Health
|Youth Emergy Services
|Shelters – for homeless or domestic violence for women
|Neighborhood Wellness Centers
|Substance Use Treatment Intake Services
|Monroe County Alcohol Hotline
Monroe County Drug Use Hotline
|Mental Health Services
|Counseling Services – Individual and Family
|Bivona Child Advocacy Center