What Are The Resources In This Community?

There are several ways to find out about community resources. You can always call Lifeline by dialing 211 for an up-to-date listing of all resources in Monroe County.

You can also find a comprehensive listing of services in Monroe County at the Fingerlakes 211 System web site: https://www.211lifeline.org. This site is helpful to find out what is available in your community. You can fill in the blanks in the chart below to create a quick-reference list of referral resources for families in your jurisdiction or area.


Types of Services Agency Contact Information
 Information & Referral Services Finger Lakes Region, NY 2-1-1 2-1-1
Social Services Monroe County Department of Human  Services 585-753-6000
Support for Parents
Parent Help-Lines or Hot-Lines 292-BABY 292-BABY (2229) or


Drop-in Babysitting
Child Care Centers The New York State Office of Children and Family Services has created a website that allows parents to search for child care providers.

The Western NY Child Care Council is a Rochester-based agency that provides comprehensive child care resources, training, and referrals for parents and providers.







Domestic Violence NYS Domestic and Sexual Violence Hotline


Alternatives for Battered Women

1-800-942-6906 /
Spanish Speaking



Emergency Babysitting Service
Homemaker Services
Parent Aides Monroe County Department of Public Health – Maternal/Child Division 585-753-5437
Parent Education Classes
County Mental Health Services Office of Mental Health 585-753-6047
Youth Emergy Services
Food Cupboards
Shelters – for homeless or domestic violence for women
Clothing Storehouses
Church Groups
Community-Based Organizations
Neighborhood Wellness Centers
Substance Use Treatment Intake Services Monroe County Alcohol Hotline
Monroe County Drug Use Hotline
Mental Health Services
Alcoholics Anonymous
Narcotics Anonymous
Counseling Services – Individual and Family
Bivona Child Advocacy Center       www.Bivonacac.org  585-935-7800